Agency vs Permanent Work in Healthcare: Which Is Right for You?
- Pin Point Recruitment
- Nov 3
- 2 min read
Working in health and social care is one of the most meaningful and rewarding career paths in the UK. Whether you’re supporting individuals in their homes, caring for residents in a nursing home, or assisting on the frontlines in hospitals, your contribution makes a real difference every day.
However, one of the most common questions we hear at Pin Point Health & Social Care is: “Should I work through a healthcare agency or take a permanent position?”
Both options offer fantastic opportunities but each suits different lifestyles and goals. Let’s explore the key differences between agency work and permanent healthcare jobs so you can make the best decision for your career.

What Is Agency Work in Healthcare?
Healthcare agency work means you’re employed by a staffing agency like Pin Point Health & Social Care rather than a specific hospital, care home, or local authority. You choose when and where you work, often filling temporary or flexible shifts.
Benefits of Agency Work
Flexible Hours and Shifts: You decide when and where to work perfect for those who need a better work–life balance or have family or study commitments.
Variety of Settings: Gain experience in different environments such as hospitals, care homes, and supported living services. This helps you build a diverse skillset and stronger CV.
Weekly Pay: Many healthcare agency jobs offer weekly pay, so you’re rewarded quickly for your hard work.
Competitive Pay Rates: Agency roles often pay higher hourly rates, especially for nights and weekends.
Work–Life Control: Agency staff can choose how much or how little they work ideal for maintaining personal flexibility.
Considerations for Agency Work
Shifts can vary weekly, so income may fluctuate.
You may miss the familiarity of a regular team or routine.
Some benefits (like holiday or sick pay) may differ depending on your agency.
What Is Permanent Healthcare Work?
A permanent healthcare job means you’re employed directly by a care organisation such as a care home, NHS trust, or private provider on a long-term basis. You’ll typically work fixed hours and be part of a consistent team.
Benefits of Permanent Work
Job Security - Enjoy predictable hours and a regular monthly income.
Team Belonging - Build lasting relationships with colleagues, residents, and families creating a strong sense of community.
Career Progression - Many permanent employers offer structured training and promotion opportunities for healthcare assistants, support workers, and nurses.
Employee Benefits - Receive benefits like paid holidays, pension contributions, and sick pay.
Considerations for Permanent Work
Less flexibility in choosing when or where you work.
Lower hourly rates compared to agency shifts.
You may gain experience more slowly across different care environments.
Start Your Next Healthcare Job with Pin Point
Whether you’re searching for agency healthcare shifts or permanent care jobs, Pin Point Health & Social Care can help.
✅ Competitive pay rates
✅ Weekly pay for agency workers
✅ Flexible shifts across care homes, supported living, and hospitals
✅ Friendly, local support from our experienced recruitment team
📞 Contact us today to speak with your local branch, or browse our latest healthcare jobs online.
